WE TAKE PRIDE IN OUR FACILITY
First and foremost, we want everyone to have a fun and safe time in our facility. We do not tolerate unruly behavior in our facility or harassment toward our staff. This is a place for children to come to play, be safe, and make new friends. We spend a lot of time constantly cleaning/sanitizing and our playscape is sprayed down with medical/hospital grade disinfectants.
NO PULL UPS OR DIAPERS ARE PERMITTED ON THE PLAYSCAPE
FOOD & REFRESHMENTS
NO FOOD IS PERMITTED AT EITHER LOCATION! We are not equipped to offer prepared meals or food of any type. Birthday party rooms that are reserved are permitted to have food ONLY IN THE ROOMS! We do allow drinks to be brought in at either location. At the Eastgate location we do have refreshments for sale with a wide variety of drink options since this location has refrigeration. Absolutely NO ALCOHOL is permitted at either location (yes, we’ve been asked this plenty of times) and no spitting tobacco. NO SMOKING IN THE FACILITY! This does include e-cigarettes and vape pens. No coolers with ice are permitted, no pinatas, no crockpots, and no popcorn machines. Anything that involves a cord being plugged in is NOT allowed to be brought in.
REQUIREMENTS FOR PLAYING & ADMISSION
This is simple! We believe in having the best time possible at a reasonable rate. Our Eastgate Mall location in Cincinnati, OH as well as our Florence Mall location in Florence, KY offer 2 HOUR TIMED play rates for those potty trained at $14, toddler zone (children that are in diapers or pull ups or 2 and under) are $5.00, and Adults are $2.00. Waivers to play will need to be signed upon checking in. You need socks to play, whether it is in the toddler zone or on the main playscape. If you forget socks, no problem, we do have some for purchase. We ask that you be respectful to other guests while in our facility. No kicking or throwing blocks. Kids playing on the playscape are not permitted to play in the toddler zone. Most importantly…..have fun! Parents can hang out at one of our many tables or in the parent zone to watch a movie or sports game if at our Eastgate location. Adults MUST remain in the facility with their child/children at all times.
PRIVATE EVENTS/FIELD TRIPS
If you are interested in hosting a private event please feel free to email your inquiry to sales@discoveryzone.com or call us at (513)834-3588. Private events are mainly reserved for Monday-Thursday right now and additional fees do apply to book as a private event.
BIRTHDAY PARTY INFORMATION
Please refer to the “Birthday Party Info” tab listed on the main web page for package information/pricing. ****PLEASE BE ADVISED AS OF APRIL 2022, WALK-IN GENERAL ADMISSION BIRTHDAY PARTIES CAN NOT BRING CAKE OR CUPCAKES INTO THE FACILITY! NO FOLDING TABLES CAN BE BROUGHT IN EITHER! YOU MUST BOOK A PARTY ROOM IN ORDER TO BRING CAKE OR CUPCAKES INTO THE FACILITY.****